Standard UK Delivery – Online Only
For all of our online deliveries we use carefully selected delivery partners who specialise in furniture distribution. Our Standard Delivery charge is £50.00 to anywhere within the UK, excluding Northern Ireland, Isle of Wight and Isle of Man and the Channel Islands. For all of our online accessories, we use a range of couriers to cater for different parcel sizes and charges vary accordingly. If you have placed an order with us online, your order will be processed, packaged, shipped and delivered within 10-14 working days, excluding weekends and bank holidays. Please allow a maximum of 14 days before contacting us via email at email@example.com. Once your item is ready for dispatch, our delivery partners will contact you to discuss the best date and/or time to deliver.
Please note: when purchasing from our warehouse – delivery charges will vary. If you’d like to contact us regarding delivery our phone number is 01295 810110.
If you have purchased any item from our ranges and furniture collections please note that delivery lead times do vary depending on the item availability from the manufacturer. Upon receiving your online order, we notify the manufacturer directly and place your order with them. We are then advised of the lead time for that item, or items if you have multiple orders. We will then contact you direct using the contact information you provided at checkout, to update you on the current status of your order and when you can expect to take delivery of it. Average waiting time for delivery to our showroom is two weeks from the date of your order. This can vary.
Click and Collect (Adderbury only)
We also offer a free Click and Collect option if you would like to pick-up your item in person from our Adderbury store. Your item will be set aside and reserved for you to collect. We will contact you once your item is ready to collect. If you are collecting, please arrive between the hours of 9am – 4.30pm Monday – Friday, 10.30am – 4.30pm Saturday and 10.30am – 3.30pm Sunday.